BENEFITS/PERKS:

Competitive Compensation
Flexible Schedule
Training and Career Development

SUMMARY OF ROLE:

The Operations Manager is responsible for initiating, coordinating, and completing all clerical and basic accounting functions that support operations and field services as directed by the Owner or other senior staff members.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

Handles all incoming calls, social media/internet messages, and inquiries. Appropriately resolves inquiries or complaints, and/or directs the caller to the appropriate party.
Manages project documentation from sales to contract to fulfillment.
Creates and manages material orders.
Responds to initial Sales lead requests, completes Lead Information Sheet, determines lead quality with Sales Manager, and schedules in-home consultation. Review and maintain lead/customer info (Log calls, tasks, update info, and Status) in Serviceminder and QuickBooks (for contracted customers only).
Performs basic accounting functions related to billing including but not limited to estimate processing, invoicing, creating deposit slips, bill processing, and follow-up.
Supports and maintains positive relations with all subcontractors and vendors. Submit material orders for contracted projects and follows up on delivery times and freight claims with respective vendors/suppliers.
Participates in marketing, promotions, and customer service management, including but not limited to service satisfaction and client referral programs. Manages internet and social media platforms in conjunction with KS Home Office staff.
Tracks inventory level of and places orders for all office and field service supplies.
Manages product finish sample inventory.

KNOWLEDGE, SKILLS & ABILITIES

Excellent organizational skills, with a demonstrated ability to organize, plan and prioritize multiple projects and deadlines.
Self-motivated, with a dedication to keeping up to date professionally, and applying new knowledge to the job.
Outstanding attention to detail.
Effective communication skills with employees at all levels.
Experience with computers, computer software (Microsoft Office applications), and other relevant forms of technology, including the use of email.
Associates degree or educational equivalent preferred.
1-2 years or more office assistant experience, or the equivalent combination of education and on-the-job experience.
Knowledge and experience with QuickBooks preferred.

Compensación: $20.00 - $40.00 per hour

Kitchen Solvers is a kitchen remodeling franchise that specializes in cabinet refacing, full kitchen remodels, some bathroom remodels (depending on location), countertops, flooring, backsplashes, storage solutions and more. We’ve been around since 1982, but we’re far from vintage! With our innovative technology, top-of-the-line products and tools, and efficient processes, we take the stress and mess out of renovations. We’re passionate about creating stunning spaces and providing a pleasant remodeling experience from the first consultation, through the design and product selection phase, and finally the installation.

If you want to help us make clients’ dreams into reality, look for a role using the filters above!

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